The Entertainment Services and Technology Association (ESTA) announced today the finalists for the 2006 Dealers' and Manufacturers' Choice Awards. The Dealers' Choice Customer Service Awards offer ESTA's Dealer Members the opportunity to publicly recognize those vendors that provide consistently good customer service throughout the year. Although a great product may get a dealer's attention, it is good service that keeps the relationship between dealers and manufacturers strong and profitable. These awards recognize superior performance in four main areas: Customer Service, Shipping and Billing, Technical Support and Quotations/Project Management. In voting on these awards, dealers are asked to consider such areas as accessibility, staff knowledge and professionalism, timely responses, accuracy, and problem solving abilities.
Finalists for the 2006 Dealers' Choice Customer Service Awards:
Manufacturers with 1-6 employees:
Doug Fleenor Design, L.E. Nelson Sales Corp., and Selecon USA
Manufacturers with 7-25 employees:
Lighting & Electronics, Pathway Connectivity, and SSRC
Manufacturers with over 25 employees:
Apollo Design Technology, Electronic Theatre Controls, and Rosco Laboratories
The Manufacturers' Choice Dealers of the Year Awards offer ESTA's Manufacturer Members the opportunity to publicly recognize those dealers that "just do it right." These awards recognize superior performance in four main areas: Staff, Sales and Marketing, Inventory and Financial Responsibility. In voting on these awards, manufacturers are asked to consider such areas as staff knowledge and professionalism, ability to generate new orders and to follow up on leads provided, product promotion, customer service, and inventory.
Finalists for the 2006 Manufacturers' Choice Dealer of the Year Awards:
Dealers with 1-6 employees:
Advanced Entertainment Services, Indianapolis Stage Sales & Rentals, and Theatreworks
Dealers with 7-25 employees:
BMI Supply, Gopher Stage Lighting, and Production Advantage
Dealers with over 25 employees:
Barbizon Lighting Company, Stage Equipment & Lighting, and Vincent Lighting Systems
The Awards are currently in their second round of balloting and the winner in each category will be announced at ESTA's Annual Dinner and Awards Ceremony to be held in conjunction with the LDI show on Thursday, October 19th. The winners will also be acknowledged during the LDI awards ceremony on Saturday, October 21st.