NEW YORK, NY--ESTA (the Entertainment Services and Technology Association) announces the finalists for the 2003 Dealers' Choice Customer Service Awards:

-Doug Fleenor Design, Johnson Systems, L.E. Nelson Sales Corp. and Production Intercom in the category of manufacturers with 1-6 employees.

-City Theatrical, Lighting & Electronics and SSRC in the category of manufacturers with 7-25 employees.

-Apollo Design Technology, Electronic Theatre Controls and Lex Products Corp. in the category of manufacturers with over 25 employees.

The Dealers' Choice Customer Service Awards offer ESTA's Dealer Members the opportunity to publicly recognize those vendors that provide consistently good customer service throughout the year. Although a great product may get a dealer's attention, it is good service that keeps the relationship between dealers and manufacturers strong and profitable. These awards recognize superior performance in four main areas: Customer Service, Shipping and Billing, Technical Support and Quotations/Project Management. In voting on these awards, dealers are asked to consider such areas as accessibility, staff knowledge and professionalism, timely responses, accuracy, and problem solving abilities.

The Awards are currently in their second round of balloting and the winner in each category will be announced at ESTA's Annual Dinner and Awards Ceremony to be held in conjunction with the LDI 2003 show on Thursday, November 20th. The winners will also be acknowledged during the LDI 2003 awards ceremony on Saturday, Nov. 22.

The Entertainment Services and Technology Association (ESTA) is one of the world’s leading trade organizations for the entertainment technology industry. Its 450 members North America and around the world work in all areas of the industry and include dealers, manufacturers, reps, service and production companies, scenic houses, designers, and consultants. Through ESTA’s Technical Standards Program, industry leaders are drafting standards in seven areas: camera cranes, control protocols, electrical power, floors, fog and smoke, photometrics, and rigging. ESTA is a co-sponsor of the Lighting Dimensions International Trade Show, and is a member of the World Entertainment Technology Federation.

NEW YORK, NY--ESTA (the Entertainment Services and Technology Association) announces the finalists for the 2003 Manufacturers' Choice Awards:

-Circuit Lighting, Indianapolis Stage Sales & Rentals, Murphy Lighting Systems and Premier Lighting & Production Co. in the category of dealers with 1-6 employees.

-BMI Supply, Parlights, Production Advantage, SLD Lighting and StageLight in the category of dealers with 7-25 employees.

-Fourth Phase, Stage Equipment & Lighting and Vincent Lighting Systems in the category of dealers with over 25 employees.

The Manufacturers' Choice Dealers of the Year Awards offer ESTA's Manufacturer Members the opportunity to publicly recognize those dealers that "just do it right". These awards recognize superior performance in four main areas: Staff, Sales and Marketing, Inventory and Financial Responsibility. In voting on these awards, manufacturers are asked to consider such areas as staff knowledge and professionalism, ability to generate new orders and to follow up on leads provided, product promotion, customer service, and inventory.

The Awards are currently in their second round of balloting and the winner in each category will be announced at ESTA's Annual Dinner and Awards Ceremony to be held in conjunction with the LDI 2003 show on Thursday, Nov. 20. The winners will also be acknowledged during the LDI 2003 awards ceremony on Saturday, Nov. 22.

The Entertainment Services and Technology Association (ESTA) is one of the world’s leading trade organizations for the entertainment technology industry. Its 450 members in the United States and around the world work in all areas of the industry and include dealers, manufacturers, reps, service and production companies, scenic houses, designers, and consultants. Through ESTA’s Technical Standards Program, industry leaders are drafting standards in seven areas: camera cranes, control protocols, electrical power, floors, fog and smoke, photometrics, and rigging. ESTA is a co-sponsor of the Lighting Dimensions International Trade Show, and is a member of the World Entertainment Technology Federation.