For John Andrews, chief operating officer of QSC, Inc., the tip-off was a whole room full of boxed QSC amplifiers — each with the identical serial number and each with the word “power” misspelled on the label. For Italy-based SGM Electronic Light, it was a trade show, at which the company's Chinese distributor discovered a display of products that looked exactly like SGM's, but which the distributor had never handled. And Shure, Inc., reports it frequently receives mail-in warranty ...

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