This is, ostensibly, an audio column. Therefore, when I was first asked to cover how rental-and-staging companies navigate audio emergencies, I initially imagined a Top 10 list of potential nightmares, and how to avoid them. But, while it's important to keep a stash of redundant cables in a safe place, or be prepared for RF problems that may occur at the event site, covering technical areas isn't the only factor that will shape whether you'll have a good show and repeat clients — a lot ...

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