— GC Pro’s unmatched inventory translates into a full sound system design adapted exactly for the customer’s needs, and installation from one of GC Pro’s Affiliate Program integrator partners results in another successful project —
Mother of Perpetual Help Parish Church in Garland, Texas, serves the vibrant Vietnamese Catholic community in the Dallas and Ft. Worth areas. The church recently constructed a new auditorium with a multi-purpose mission: as a place to hold conferences and seminars, and as the venue for the elaborate wedding ceremonies and receptions that are part of Vietnamese culture. And all of these applications would require sound that could accommodate the full frequency range of music and the high intelligibility demands of spoken word. That’s why the church turned to Guitar Center Professional (GC Pro), the outside sales division of Guitar Center that focuses on the needs of professional users, to fulfill this multi-part mission. Working with a budget typical for non-profit organizations like houses of worship, the Dallas GC Pro office was able to draw from a wide range of vendors that could not only provide cost-effective equipment and technology solutions but also offer design capability that would assure the system perfectly fit the specific needs of the church. The project also drew upon the deep installation base offered through GC Pro’s acclaimed Affiliate Program of highly qualified AV systems integrators to execute the design.
Kevin Deal, Account Manager at the Dallas GC Pro office, brought an understanding of the church’s needs to the table, as well as a long relationship with Kahn Nguyen, the church’s music consultant, who is responsible for operation and maintenance of the church’s sound systems. “We listened to what they were looking for, and we also were aware that the church was considering other bids,” Deal recalls. “But we knew that we had a much broader range of options we could choose between, from which we could put together a system that would both fit their budget but also perfectly fit the needs of the room and the applications.”
GC Pro presented a solution that used a DAS sound system consisting of 15 DAS Aero 8A Line Array Boxes, 6 DAS Avant 118A Subwoofers and a DAS DSP 4080 Processor. On the stage, eight DAS Avant 112A floor monitors would be managed by DBX 220i loudspeaker processors. Live sound is mixed through an Allen & Heath iLive T112 large-format analog console with an Allen & Heath IDR48 mix rack. Zoned sound is provided through DAS Arctec 26T speakers managed by a DBX ZonePro® 640 and powered by QSC CX108V amplifiers. DAS agreed to provide a detailed design plan for the system that precisely covered the entire auditorium, and it was all expertly installed by GC Pro Affiliate DJ Sound & Lighting.
Deal points out that the competing bid would have used a more expensive system that, based on the church’s budget, would have resulted in some areas insufficiently covered for sound. “The church had given us the CAD drawings of the auditorium and DAS worked from those, so there was a custom system perfectly suited for this project before they had even spent a penny,” Deal says. “That gave the church an enormous amount of confidence and gave us a huge competitive advantage.”
DAS and GC Pro arranged for a DAS systems specialist to fly in to tune the PA system after it was installed, to maximize its performance, at no additional cost to the customer. Kahn Nguyen was more than pleased with the entire project. “Myself and the church have been customers of Guitar Center for a long time, so we knew to expect the utmost from GC Pro,” he says. “And it's been great so far. Kevin has been very professional and knowledgeable.”
That kind of service – intimate understanding of the needs of a client through patient listening, the ability to source that widely for cost-effective solutions offering both products and services such as design, and the capability to bring installation as part of a turnkey package would be considered above and beyond the call of duty for any other pro audio retailer. But for GC Pro, “’Above and beyond,’” says Deal, “is what we do every day.”
For more information, please visit www.gcpro.com.