Lloyds TSB recently organized an interactive conference for 1,300 customer service managers in West Kensington’s Olympia Exhibition Center to launch a new training initiative. Echoing the coaching and training aspect and in line with Lloyds TSB's drive to become Britain's most recommended Bank, the event was themed “Strictly Recommended” and the stage featured a PixelArt staircase on which the dancers from the TV show made a grand entrance. Lighting designer Nick Gray explains, “For this ...

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