(the Entertainment Services and Technology Association) announces the winners for the 2002 Dealersâ€™ and Manufacturers' Choice Awards. These awards were presented at this yearâ€™s LDI tradeshow in Las Vegas.
The Dealers' Choice Customer Service Awards offer ESTA's Dealer Members the opportunity to publicly recognize those Manufacturers that provide consistently good customer service throughout the year. These awards recognize superior performance in four main areas: Customer Service, Shipping and Billing, Technical Support, and Quotations / Project Management. Dealers cast their votes for Manufacturers in each of three categories based on the Manufacturersâ€™ number of employees, 1-6, 7-25, and over 25. The winners for 2002 are:
The Manufacturers' Choice Dealers of the Year Awards offer ESTA's Manufacturer Members the opportunity to publicly recognize those Dealers that "just do it right". These awards recognize superior performance in four main areas: Staff, Sales and Marketing, Inventory, and Financial Responsibility. Manufacturers cast their votes for Dealers in each of three categories based on the Dealersâ€™ number of employees, 1-6, 7-25, and over 25. The winners for 2002 are:
The Dealersâ€™ Choice Product Awards recognize outstanding entertainment technology products in three categories: Expendable, Widget and Equipment. These Awards were established in recognition of the fact that dealers have an enormous impact on the success of a new product, as well as a unique perspective on its merits. The winners for 2002 are:
Expendable Category â€“ Apollo Design Technology, Inc.â€™s Perforated Gel 20" x 24" color filter sheets with easy to tear perforations. Available in several popular sizes, perforated gel sheets offer time and labor savings before and during load-in.
Widget Category â€“ Le Maitre Special Effectsâ€™ Rapid Change Technology (RCT) The RCT heat exchanger design, currently available in the Show Fogger Pro and Stage Fogger DMX, ingeniously overcomes a fog machineâ€™s biggest service issue: a plugged heating block. Now you can quickly and easily make tube changes on the fly wherever your fogger is.
Equipment Category â€“ Future Light Inc.â€™s Pole Cat Provides a temporary yet secure method for mounting lighting, fans, or other elements to structural supports such as tent poles, building columns and utility poles.
The Customer Service and Dealer of the Year Awards were presented at ESTA's Annual Member Dinner held in conjunction with the LDI 2002 show on Thursday, October 17th and the Product Awards were presented during the LDI 2002 awards ceremony on Saturday, October 19th.