Richard Grant, owner of New York's Sound Factory, regards a club as a jigsaw puzzle. “Unless you have all the pieces flowing together correctly, you can't put the picture together,” he says. “Sound, light, music, the decor of the club, the shows we put on — all of those things are important, because we're in the business of entertaining our customers.” He thinks club patrons should feel like participants in a theatrical event, and in fact, Sound Factory, which will celebrate its 13th ...

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