COSTA MESA, CA—In keeping with its core vision of maintaining levels of customer satisfaction that are equal to or greater than those it built its reputation upon, QSC has launched 24/7 technical support to stand behind its new Q-Sys networked audio system. Spanning the globe in its scope, the service can be accessed online or by phoning dedicated numbers for markets including the USA and Americas, Asia and India, and Europe and the Middle East. With online service offered via email and through forums providing both peer-to-peer assistance as well as the collective wisdom of QSC's own knowledgeable staff, queries can additionally be sent using Skype. As further complement to the comprehensive nature of the program, calls received after hours are guaranteed a 30-minute response time when not directly answered by a QSC support engineer.
“Q-Sys is indeed an exciting new technology we're all very proud of,” says Q-Sys Product Manager Dale Sandberg. “But more importantly, the product line is about providing our customers with an advanced set of tools that can help them meet the needs of demanding work schedules. 24/7 Q-Sys support was born and bred to address the human side of using our technology, and provide those who count on us to do their jobs with the best professional technical support possible.”
Up-and-running effective as of July 1, 2009, 24/7 Q-Sys support details are available at http://www.qscaudio.com/support/tech_support.htm.
QSC Audio Products, Inc. is a leading manufacturer of power amplifiers, loudspeakers, signal processing, digital signal transport, and computer control systems for professional audio markets worldwide. For more information, contact QSC Audio Products, Inc., 1675 MacArthur Blvd., Costa Mesa, CA 92626 USA. Phone: 800-854-4079 (USA only) or 714-754-6175. Fax: 714-754-6174. E-mail: firstname.lastname@example.org, or visit www.qscaudio.com.
Gregory A. DeTogne
Gregory A. DeTogne Public Relations